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IMA Human Resources Blog

EY launches Future Work Now to put human back in human resources

EY recently announced a new service offering and holistic program that helps companies develop workforces optimized for the new, highly digital work environment. Future Work Now offers business leaders configurable tools and processes to assist organizations in diagnosing, assessing and leading transformation and change to activate and inspire individuals, teams and organizations for success in tomorrow’s marketplace.

“Effective leadership in this technology-driven era of workforce and workplace change will require a complete rethinking of how people, culture and organizational strategies are managed,” said George Brooks, EY Americas People Advisory Services Leader. “More than ever, employees want to find purpose and human connection at work. At the same time, we’re seeing a continued shift to a gig economy and virtual workforce. Digital innovation and technology, like bots and artificial intelligence, are shifting the workplace dynamic — companies need to augment workers with automation to leverage the best of what humans and technology bring to the workplace. At the same time, businesses must work aggressively to adapt to keep their people and organizations engaged and inspired to do their best work in an increasingly competitive talent market.”

Future Work Now offers business leaders a clear road map to organizational transformation.  The seven interconnected levers of the Future Work Now framework help organizations transition to a more comprehensive talent management framework tailored to re-shape how they attract the right talent. While talent attraction is key to any successful enterprise, Future Work Now also connects to a new HR function of the future that engages and inspires those same employees to perform at new levels. The levers include:

Collective purpose: Identify the corporate purpose and align the strategic vision with metrics that measure success. Companies are crystalizing their mission around a higher purpose that can be shared with individuals to energize their entire workforce and elevate the value of work.

Global digital leadership: Identify and develop new competencies that are necessary to lead in the digital age.

Teaming ability: A series of diagnostic assessments and coaching services to identify and support high-performing teams, with an emphasis on understanding roles and team fit.

Mind clarity: A comprehensive program helping each employee bring his/her best self to work by increasing individual mindfulness, removing internal stressors and changing mindsets to better respond to external stimuli.

Performance and rewards: Featuring measures to reinforce the changes and behaviors desired on the Future Work Now journey. Companies must create a new value proposition that speaks to the priorities and purpose that attract the next generation of talent.

Technology experience: Techniques to activate adoption and usage of new collaboration and communication technologies that enhance the employee experience.

Physical environment: An extensive set of services designed to create synergies between work experience and the physical environment, including work spaces.

Future Work Now, combined with EY’s Total Talent Workforce Management and HR Transformation, will reshape how companies attract, engage, inspire and innovate.

Watch this short video for examples of the kinds of experiences that Future Work Now can create. Visit to learn more about the implications and interactions between each of the different levers.

About EY

EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. For more information about our organization, please visit

SOURCE: EY, an IMA member company